Supports healthcare professionals with real-time reminders to protect patient privacy — turning potential PHI disclosures into coaching moments before information leaves approved channels.
Healthcare workers communicate constantly across shifts, departments, and facilities. In the urgency of patient care, protected health information can slip into Slack messages, texts, and emails. SideNote coaches your teams before PHI leaves the approved channel, reinforcing the HIPAA training they've already received.
Patient health information — including name, room number, and diagnosis — should only be shared through approved medical systems, not casual messaging platforms. Use the EHR secure messaging system instead.
Developed in collaboration with Big Law healthcare privacy practitioners, this model reinforces your organization's HIPAA standards at the point of communication.
Identifies protected health information in real time — patient names, medical record numbers, diagnoses, treatment details, and other HIPAA-defined identifiers — across all communication channels on the device.
When PHI is detected in an unapproved channel, SideNote coaches the employee to use the organization's approved secure messaging system — providing a clear, actionable redirect rather than just a warning.
Context-aware guidance that understands the urgency of clinical communication. Coaching messages are concise and respect workflow demands — helping staff protect privacy without slowing down patient care.
Aggregated, anonymized analytics give the Privacy Officer and General Counsel's office visibility into PHI risk patterns by department, shift, and communication channel — enabling targeted training investments.
The HIPAA model is essential for any covered entity or business associate — from large hospital systems and health insurers to specialty clinics, telehealth providers, and pharmaceutical companies handling patient data.
Deploy alongside the Core 4 models to extend protection to clinical staff, administrative teams, billing departments, and anyone with access to patient information across your organization.
See how the HIPAA model coaches your healthcare teams to protect patient information in every communication.
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